FREQUENTLY ASKED QUESTIONS
Typically, orders are processed and shipped within 3-5 business days. Delivery time may vary depending on your location. You can check the estimated delivery time during checkout.Typically takes 2-4 weeks
We guarantee that all the products we sell are authentic. We collaborate with official brand partners to ensure the reliability of our product sources. You can shop with confidence.
Yes we have shipped all over the world. Simply select international shipping at the checkout.
We accept the following payment methods:
- PayPal
- Credit Cards (Visa, MasterCard, American Express, etc.)
Our website uses SSL (Secure Socket Layer) encryption to protect your personal and payment information. This technology ensures that all data transmitted between your browser and our servers is secure and cannot be intercepted by third parties.
- Browse Products: Select the shoes you want from our various brands.
- Add to Cart: Choose your size and click “Add to Cart.”
- Checkout: Click on your cart and then “Proceed to Checkout.”
- Enter Information: Fill in your shipping and payment details.
- Place Order: Review your order and click “Place Order.”
If your order has not been shipped, you can cancel it by logging into your account. If the order has already been shipped, you can request a return after receiving the product.
If you have any questions or need assistance, you can contact our customer service through the following ways:
Email: [email protected]
Phone: [email protected]
Online Chat: Available in the bottom right corner of our website
After completing your purchase, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the courier company’s website.
If you are not satisfied with your purchase, you can request a return or exchange within 30 days of receiving the product. The items must be unused and in their original packaging. Please refer to our return and exchange policy page on our website for detailed procedures.
